File #: 944-2021    Version: 1 Name:
Type: Emergency Ordinance Status: Passed
File created: 10/22/2021 In control: City Council
On agenda: 11/8/2021 Final action: 11/8/2021
Passage/adoption date:
Effective date:    
Title: AN EMERGENCY ORDINANCE Authorizing the Director of Finance, on behalf of the Clerk of the Cleveland Municipal Court, to employ one or more professional consultants, vendors, or computer software developers to acquire one or more software licenses and other related professional services to upgrade, design, develop, and maintain the phone system for the Cleveland Municipal Court, including the Interactive Voice Response and Call Center functions.
Sponsors: Kevin J. Kelley, By Departmental Request
Attachments: 1. 944-2021-Prof Serv upgrade phone system for Municipal Court, 2. 944-2021 Exec. Summary - Muni Court Phone call center software upgrade

Title

AN EMERGENCY ORDINANCE Authorizing the Director of Finance, on behalf of the Clerk of the Cleveland Municipal Court, to employ one or more professional consultants, vendors, or computer software developers to acquire one or more software licenses and other related professional services to upgrade, design, develop, and maintain the phone system for the Cleveland Municipal Court, including the Interactive Voice Response and Call Center functions.